Frequently Asked Questions

+ Are your frames guarenteeded? If so, for how long?

We pride ourselves on the quality and durability of our sofa, bed and chair frames so much so that they are covered for 12 month to 5 years guarantee. Our hardwood frames are made from European beech trees making them super tough and built to last. If for some reason the frame of your sofa, bed or chair is faulty please get in touch with our after sales team on 0800 059 9409 who will happily refund, repair or replace your item depending on the fault, at no cost or hassle to you.

+ What happen if i don’t like my goods when it arrives?

We really hope this does not happen, but if this unfortunately the case, Please Note check your goods before signing the delivery note and if you unhappy with your items please return back with the same delivery team. Please ensure you are 100% happy with your decision before placing your order, once again, our friendly team will be more than happy to discuss your order with you before it is confirmed.

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